Shipping policy
1. Complimentary Shipping
All orders within Australia are shipped complimentary, delivered with care to your chosen address.
2. Processing Time
Orders are typically processed within 1–2 business days. You will receive a confirmation email once your order has shipped.
3. Delivery Time
Delivery times may vary depending on your location:
- Metropolitan areas: 3–5 business days
- Regional areas: 5–10 business days
4. International Shipping
For international orders, shipping costs and delivery times will be calculated at checkout. Customs duties or taxes may apply and are the responsibility of the customer.
5. Tracking
Once your order ships, you will receive a tracking number via email so you can monitor its progress.
6. Damages or Issues
Please inspect your order upon arrival. Contact us immediately at contact@maisongg.co. if an item is damaged or incorrect, so we can make it right.
7. Questions
For any questions about shipping, delivery, or tracking, please reach us at contact@maisongg.co.