Privacy policy
1. Information We Collect
When you place an order or contact us, we may collect:
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely via our payment provider)
- Information you provide through customer service or inquiries
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about your order, returns, or exchanges
- Provide customer support
- Improve your shopping experience on our website
3. Returns & Shipping
If you request a return, we may use your shipping information to provide a return label and instructions.
4. Marketing & Communications
With your consent, we may send emails about new collections, promotions, or updates. You can unsubscribe at any time.
5. Third-Party Services
We use third-party providers, such as Shopify, payment processors, and shipping services, to fulfill orders and improve our services. These providers only use your data as necessary to provide their services.
6. Cookies & Tracking
Our website may use cookies to enhance your experience and analyze traffic. You can manage cookie preferences in your browser settings.
7. Data Security & Retention
We take appropriate measures to protect your personal information and retain it only as long as necessary for legal or business purposes.
8. Your Rights
You can request access, correction, or deletion of your personal information by contacting us at contact@maisongg.co.
9. International Customers
If you are visiting from outside Australia, your data will be handled in accordance with applicable international privacy laws.
10. Contact Us
For questions about privacy or your personal data, reach us at contact@maisongg.co.